Remar's Report

Seven Tips for Getting Better Customer Service

December 2015

Dealing with customer service for products and services is a fact of life. A recent Consumer Reports survey found that 88% of survey participants had dealt with customer service at least once during the year. Of the participants, a majority indicated that dealing with customer service is a time-consuming and frustrating process.

The need for customer service range from repair requests for utilities, services, and products, to help with troubleshooting new devices, to correction of faulty bills. The holiday season also brings gifts of new toys and products that increase the need for customer service.

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November's Time to Consider Health Plan Re-Enrollments & Savings for 2016

November 2015

Each year, November marks the midpoint to enroll, re-enroll, or make changes to your health-care plans for the coming year. These plans include health insurance provided by your employer, health insurance you buy individually on the Health Insurance Marketplace (state or national), Medicare, and various tax-advantaged health savings plans. It is importanta to take time now to consider what you and your family need for 2016. By doint this, it can help you get the best coverage and benefits, while saving money where possible.

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When You Give—Stay Alert for Crowdsourcing Scams

October 2015

In recent years, crowdfunding (also sometimes referred to as crowdsourcing) has become a popular way to raise money for a variety of creative projects, new business ventures, and charitable causes. In crowdfunding, individuals or businesses typically use an online platform to seek small sums of money from a large number of people. Larger crowdfunding platforms include Kickstarter, GoFundMe, Indiegogo, and RocketHub. However, there are hundreds of platforms online, many of which are very small.

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Secure Your Financial and Personal Information - Online and Off

September 2015

Data breaches. Phishing scams. Identity theft. Malicious software. Lost or stolen wallets and credit cards. These are just a few of the ways through which our personal and financial information is being attacked – online and offline. Here are a few steps that you can take to make sure that your information is secure.

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Don’t Fall for Home Repair Scams—At Any Time of Year

August 2015

Are you alert for home repair scams at all times? Like many homeowners, you may associate home repair scams with the warmer months of summer and early fall. Although such scams peak at these times of year, “contractor” con artists are active year round. In fact, home improvement or home repair scams are among the top consumer complaints in most states every year. As a smart homeowner, be alert for some of the most popular scams profiled in this report. Tips from consumer and building industry experts can also help you select one of the many reputable home repair services and contractors. They’ll also help you avoid scammers who do shoddy work, steal money advanced for repairs, and otherwise damage your wallet and your home.

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Looking for Free or Cheap Family Summer Fun? Try These Tips

July 2015

Hot summer weather signals time for family fun—at home, out of the house, or on vacation. Your budget will enjoy these activities that are free or cost only a few dollars. You may have to spend a little time planning, but involve the whole family to get input and help ensure success.

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